Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at thekrishra@gmail.com. Please note that returns will need to be sent to the following address: [2/13 Housing Board, Jawahar Nagar, Sri Ganganagar (Rajasthan)- 335001]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at thekrishra@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions 

If the product is as same as we send and still you want to change or replace then you have to pay for the shipping charges of both side.

Unfortunately, we cannot accept returns on sale items or coupon cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

cod payments can only refund in term of coupon card or coupon.

If more than 15 business days have passed since we’ve approved your return, please contact us at thekrishra@gmail.com.